I.T Support Technician

The successful applicant will be responsible for maintaining the integrity of all computer workstations, conference facility equipment and associated software within the office building.  The IT Support Technician will also be the main point of contact for all employees who are experiencing computer issues. This is an excellent opportunity for the right individual to join an established organisation that has experienced significant growth recently.

List of key responsibilities

  • Assist personnel with installation, configuration and ongoing usability of system hardware and software
  • Offer daily operations and systems support to personnel and clients with conference facilities
  • Communicating technical concepts effectively to a varied audience as well as interpreting users requirements.

Activities include

  • Verify functionality of hardware and software component
  • Troubleshoot hardware and software issues in person, remotely and via phone
  • Assist employees with computer problems and answer their questions
  • Conduct daily network back up operations
  • Prioritise and organise tasks efficiently
  • Attend in-house and site-based meetings when required
  • Reasonable duties not listed that may be required from time to time.

Key competencies, skills and knowledge required

  • Bachelor’s degree in computer science or related field desirable
  • 2+ years’ experience on current network operating systems and systems maintenance
  • Ability to meet deadlines and manage stress effectively in high pressure situations
  • Understanding of IT principals
  • Strong sense of discretion and confidentiality required.

InSite Technical Services offer an excellent remuneration package including flexible working hours and generous holiday allowance.

We are a growing company based in Pembrokeshire.  Known across the world for its legendary coastal scenery and with Britain’s only coastal National Park, Pembrokeshire is the perfect place to easily achieve that work/life balance goal.

Apply for this vacancy using the form below:

Vacancy application form
Drop a file here or click to upload Choose File
Maximum upload size: 1MB

This form collects your details in line with our privacy policy and only for the purpose of processing your application.


T: +44 (0)1646 689390
E: info@insitetechnical.com
Bridge Innovation Centre,
Pembroke Dock, SA72 6UN


About Us
Case Studies
Site Map
Contact Us
Privacy Policy
Terms of website use



© InSite Technical Services Ltd 2018